Terms of service

Welcome to Themonzalife. By accessing or using our website or purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our services or placing an order on themonzalife.com, you agree to abide by all terms, policies, and guidelines stated here. If you do not agree, please do not use our website.

2. Product Information

We strive to provide accurate product details, images, and pricing. However, minor variations in color, texture, or scent may occur due to photography or lighting. All products are sold as-is.

3. Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order.

  • Orders once placed cannot be cancelled after dispatch.

  • In case of product unavailability, you will be notified and refunded if payment is already made.

4. Pricing & Payments

  • All prices are listed in INR (₹) and are inclusive of applicable taxes.

  • We accept multiple payment methods via our secure checkout process.

5. Shipping & Delivery

  • We strive to dispatch all orders within 24–48 hours of confirmation.

  • Delivery timelines may vary based on location, weather, or courier delays.

  • We are not responsible for delays once the parcel is handed to the courier.

6. Returns & Refunds

  • Hair Fiber and Perfumes are non-returnable due to hygiene and safety reasons.

  • For return eligibility of other items, please refer to our Return & Refund Policy.

7. Intellectual Property

All content on our website including logos, images, descriptions, and branding is the property of Monza and protected by applicable copyright and trademark laws.

8. Prohibited Use

You agree not to misuse the website, engage in fraudulent activity, or upload any harmful or misleading content.

9. Limitation of Liability

Monza shall not be liable for any indirect or consequential loss or damage arising from the use or misuse of our products or services.

10. Modifications to the Terms

We may update these Terms of Service at any time. Continued use of the website signifies your acceptance of any updates.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of India, and any disputes will be subject to Mumbai jurisdiction.

12. Contact Us

For questions about these Terms, please contact:

Address:
40/328, 1st floor, opposite MN English School,
Motilal Nagar 1 Road, Goregaon West, Mumbai, 400104
Phone: +91 8454947114
Email: info@themonzalife.com